Refund Policy

Refund Policy

Last updated: July, 2023

At Processtech LLP, we highly value our customers and are dedicated to delivering exceptional services and solutions. We understand that certain situations may arise where you may need to request a refund for the services rendered. To ensure a fair and transparent process, we have outlined our Refund Policy as follows:

1. Eligibility for Refund

Refunds will be considered on a case-by-case basis, depending on the type of service and the specific terms agreed upon during the contract or purchase. Please note that not all services may be eligible for a refund, and the final decision will rest solely with Processtech LLP.

2. Service Cancellation and Refunds

If you decide to cancel a service before it has been delivered or completed, you may be eligible for a full or partial refund based on the stage of completion and resources utilized. However, once a service has been fully delivered or completed, no refund will be provided.

3. Dissatisfaction with Services

If you are dissatisfied with the quality of our services, we encourage you to promptly communicate your concerns to our customer support team. We are dedicated to addressing your issues and providing suitable remedies.

4. Refund Requests and Procedure

To initiate a refund request, you must contact our customer support team within 3 days of service delivery or completion. Your refund request should include the following information:

5. Processing Time for Refunds

Once we receive your refund request and review the provided information, we will assess your eligibility for a refund. The processing time for refunds may vary depending on the complexity of the request, but we strive to process refunds within 48 days from the date of receipt of the refund request.

Approved refunds will be processed using the same payment method used for the original transaction unless otherwise agreed upon. Please note that it may take additional time for the refunded amount to be reflected in your account, depending on your financial institution's policies.

6. Refund Method

7. Non-Refundable Services

Certain services offered by Processtech LLP may be designated as non-refundable, and no refunds will be provided for these services. We will clearly identify and communicate such services to you during the purchase or contract process.

8. Fraudulent Activities

Processtech LLP reserves the right to deny a refund or take appropriate legal action if we suspect any fraudulent activities or misuse of our services.

9. Changes to the Refund Policy

We may update this Refund Policy periodically, and any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically to stay informed about our refund guidelines.

10. Contact Us

If you have any questions or concerns regarding our Refund Policy or wish to initiate a refund request, please contact our customer support team at info@processtechllp.com.

At Processtech LLP, we are committed to delivering exceptional services and ensuring customer satisfaction. We value your business and appreciate the trust you place in us. Our Refund Policy is designed to be fair and transparent, providing you with peace of mind as you engage with our services. If you have any questions or need further clarification, please do not hesitate to reach out to us.